IT Project Management/ Coordination – Leverages appropriate tools, processes, and documentation for planning during all phases of software development. Coordinates team members effectively and collaborates with stakeholders and users to manage scope, budget and timelines, including special attention to requirements, issues and risk management.
Industries: Information Systems, Automotive, Graphic Design, Education, Transportation & Logistics, Intellectual Property Management.
Business Analysis – Conducts and applies process analysis for the lifecycle management of project requirements and user acceptance, including testing and usability. Utilizes best practices and tools including the use of interviews, story development, content and data management, information visualization, modeling and simulation.
Web Portal Design and Administration – Corporate recognition for successful creative design and delivery in Intranet Portal development and other web-based initiatives. Analyzes, validates, reviews and improves existing web effectiveness and leverages resources for web management and administration. Creative approach to problem solving and collaborative communication.
Chronology
CIBER - Currently supporting clients nationally as part of the Detroit Global Delivery Center. Visit Ciber at www.ciber.com.
Consulting
Thomson Reuters, Intellectual Property Management - 2010, IT
Business Analyst, in support of Thomson Reuter's flagship product release, a full featured web-based system upgrade for key client, Chicago-based Abbott Laboratories: onsite process analysis, requirements management/analysis, SQL based configuration design and client testing support.
Ryder Logistics, Transportation Management - 2009/2010,
Analysis and validation of live transactional data, in support of the implementation and launch of a new billing system and related procedures, internally hosted service for the Boeing account. Applying business rules to improve and consolidate processes and data streams across multiple regions.
Compuware - 2002 through 2008
Professional services, primarily on the General Motors account - projects related to: migration of legacy web applications, implementation of CMMI based processes, business analysis and project management for application development, program and proposal support. Supported the implementation of a Compuware internal development and delivery center, pilot projects utilizing integrated tools and processes, best practices process development. Recognized for work associated with GM account. Successfully managed a phase of a new account, update of a customer facing web Internet account (Volkswagen).
Environment: MS Office, Project, Visio, Acess, SDP-21, Sharepoint, iRise, HTML, JAVA, .NET, Web Architecture, User Acceptance Testing and Design, Borland, Compuware Changepoint, Optimal Trace, XML, GM IS&S proprietary architectures, systems and standards. Time tracking, process workflows. Utilized and improved processes and reporting in Compuware's Changepoint ERP, applied to agile framework, rounds of test defect management.
General Motors - 1997 - 2002
Contracted role for the creative and structural design, planning, development and management of a global enterprise web Intranet, GM Proving Grounds and Test Laboratories - included engaging business areas and specialized groups to gather requirements, develop strategy and implement web sites utilizing HTML, Cold Fusion, corporate templates and web content management across General Motors. Integration and migration of web sites and applications across national and international regions, coordinating with management, internal operations groups and third party vendors to deliver best of web results.
Environment: JAVA, Oracle, Netscape, IIS, Web Logic, CSS, Adobe Creative Suite, Sharepoint, MS Project, Web Analysis and Accessibility standards.
Digital Graphics Design and Corporate Communications services, Automotive Industry - 1984 - 1997
Contract consulting services to General Motors for graphic design and electronic publishing - activities included designing electronic publishing products and and standardizing processes: MS Powerpoint, Adobe Pagemaker and other design based tools to design and manage training materials and programs, developed a MS Access electronic library, and general design consultant to multiple business groups. Environment: Microsoft, Adobe, and other creative illustration, web and electronic publishing tools, flowcharting, MS Access and Oracle case tools.
Local web consulting for ecommerce business support and volunteer community affiliations.
Education and Affiliations
Additional
- YFU - Area rep in support of international student exchange and host families
- VFAA - technical and creative support and involvement, Huron Valley area fine arts non-profit, www.milfordvfaa.org